Everydaywavez, operated under Optikore Technologies Private Limited, strives to make your shopping journey simple and stress-free. In this policy document, “we,” “us,” and “our” represent Optikore Technologies Private Limited, while “you,” “your,” and “user” refer to customers using our services. We recognize that plans and fashion choices may evolve, and order cancellations may occasionally be required. The following policy outlines the cancellation process in detail.  

Cancellation Window Before Shipping  

Customers are allowed to cancel an order within 24 hours from the time the order is placed or before the item has been shipped, whichever happens earlier.  

All cancellation requests must be submitted by contacting our customer support team via email.  

If the cancellation meets our eligibility criteria, the total order value will be refunded to the original payment source within 5–7 working days.  

Shipped Orders  

Orders that have already been shipped cannot be cancelled. However, once the product is delivered, customers may request a return in accordance with our Return & Refund Policy.  

Order Amendments  

We do not support changes to products or shipping addresses after an order has been placed. Customers must cancel the existing order (if applicable) and submit a new order with the correct details.  

Customer Assistance for Cancellations  

For cancellation-related support, please contact our customer service team at: optikoretechnologiespvtltd@gmail.com

We appreciate your patience and continued trust in our platform. If you have any questions, feel free to reach out to our support team for assistance.